EzGet Agent  


EzGet technology uses an agent installed on each workstation to automatically track all activities and events, whether the workstation is connected to the network or not, whether the user is log in or not.

The collected information builds an accurate profile of the use of your resources (Diagram).

The principal tasks of this agent are to constantly collect hardware and software data for the inventory, track the software usage and any modifications made to the hardware.
 
 

EzGet Agent Features  
 
Features
 
Compatible with all 32 bits Windows® version (95, 98, ME, NT, 2000,  XP, 2003, ...)
Do Inventories when the workstation is idle for user comfort
Works in total transparency for the user and cannot be detected
Automatically purges file logs
Report compression (rate of 60%)
Detect any hardware and software changes
Easy Remote installation and settings
Internet usage monitoring for every user and workstation
Software and license usage tracking
Hardware, Software, Operating System, Service Pack and Patches Inventories
Detect Pocket PC, Handset, Printers, USB drives, Fax, Modem, etc...
Do not use any catalog or reference file
Prevents Illicit programs execution, Interceptor function included (see more)
Lock all CD, DVD and burners drive on laptops, workstations or servers
   

EzGet Agent Benefits  
 
Benefits
 
Deploys quickly with the Ezget Console
Small compressed reports, doesn’t tax your network’s bandwidth.
Required a small disk space, EzGet agent file size is only 860 Kb
Data is sent to the EzGet database when the workstation is idle.
Do not need .NET Framework
Do not need user logon or connected network
   

EzGet Agent Data Transmission  
   

The EzGet agent can use two different supports to transmit its report file.
EzGet agent uses the FTP protocol to transfers inventories and report files.

By default on a LAN network (can be changed with the agent setup) the FTP port will be 8174.
The agent accepts two different settings to transmit data, a primary setting can be done for a LAN connection on port 8174 and a secondary one can be made for an Internet connection on port 21 with user and password.

This means that an installed agent on a laptop can send reports through the LAN or Web server.
 
Scenario on R.A.S Connection  


 

When a RAS connection is established by the user, EzGet agent detects the EzGet server or service. EzGet agent will wait for computer and network inactivity.
If the last sent report is older than 10 days or the computer is idle for more than 3 minutes, then EzGet agent opens TCP port 8174, connects to server on the TCP port 8174, sends the report file to the server and closes the TCP port 8174.
(A daily report file is a 10kb file size)

The EzGet service will uncompress files and dispatch data into the database.
 
Scenario sending file on slow Internet connection  


 

When an Internet connection is established by the user, EzGet agent detects the Web network.
If the last sent report is older than 10 days or the computer is idle for more than 3 minutes, then EzGet agent opens TCP port 21, establishes a secured (with user and password) FTP connection to Web server on the TCP port 21, sends the report file to the server and closes the TCP port 21.

The EzGet service will uncompress files and dispatch data into the database.
 
Scenario sending file on VPN connection  


 

When a VPN Internet connection is established by the user, EzGet agent detects the LAN network.
If the last send report is older than 10 days or the computer is idle for more than 3 minutes, then EzGet agent opens TCP port 8174, connects to EzGet server on the TCP port 8174, sends the report file to the server and closes the TCP port 8174.

The EzGet service will uncompress files and dispatch data into the database.
 
Scenario sending file on LAN connection  


When a LAN connection is established, EzGet agent detects the LAN network.
If the last sent report is older than 10 days or the computer is idle for more than 3 minutes, then EzGet agent opens TCP port 8174, connects to EzGet server on the TCP port 8174, sends the report file to the server and closes the TCP port 8174.
Otherwise the agent will wait for a 50 minute idle delay before sending the report file.

The EzGet service will uncompress files and dispatch data into the database.
 

EzGet Agent Multi-Site organization  
 
Remote site without EzGet server or gateway  

In this case any remote workstations on Domain A- will send reports directly to the master Domain.

Advantage:
  • No server needed on Domain –A-


 

Remote site with EzGet server database  


For the Domain -B- an EzGet data replication will be done between EzGet servers.
EzGet Data relay service must be installed on Domain –B-, this relay service will synchronize data, by pushing method from Domain –B- to the Master Domain Database.

Advantages:

  • Domain –B- administrators can use the EzGet Console.
  • Domain –B- server can use a MSDE database.
  • Domain –B- administrator can see only Domain –B- EzGet information.
     
All information (Domain –B- and Master Domain) can be visible from the Master Domain with EzGet Console.
 


 

Remote site with EzGet Gateway  


In this case, all inventories and reports are stored in one server and the transfer to the master domain server is done at scheduled time by the EzGet Relay Service.
EzGet Relay Service must be installed on a server or workstation on Domain –C-

Advantage:

  • No database is required on server on Domain –C-

Other  
Network resources required  

TCPIP

Note: EzGet data transfers are done asynchronously, this mean that EzGet doesn’t need Network or user login to works. Typically for laptop users, EzGet works also when laptop users are not connected on the network, all the usage and software tracking are still working and in this case EzGet agent will wait for the next network connection to transfers its data.

 
Bandwidth required  


less than 70KB of data transfer per week. To be sure to not disturbing the corporate networks the EzGet agent carries out differential inventories.
I.e. that only the positive or negative differences are transmitted on the network. Moreover transmitted information is compressed at an average rate of 60%. That’s why a complete inventory makes on average less than 70KB.

Hardware requirements  
 
  • OS: Windows 95,98,ME,NT4,2000,2003,XP and later
    (WMI must be installed on Windows 95, 98 and NT)
  • Processor: Pentium I (90mhz)
  • Memory : 64 Mb
  • Disk Space : 20 Mb
What devices are discoverable and which aren’t  
 
  •  Discoverable:
    All Microsoft platforms and supported devices.
    All Pocket PC and Mobiles computers
    Printers and Printers distribution
    Fax, Modem, Uninterruptible Power Supply
     
  • Not Discoverable:
    Routers, switches
    Unix and Linux Computers (will be available for the beginning of 2006)
What hardware and software information is inventoried  


A 50 pages document with all inventoried hardware and software information is available on WareMon web site.

http://www.waremon.com/Commun/Technical%20Sheet%20Inventory%20EzGet%20Agent.pdf
 

How long will the initial audit take  


The fist and initial complete audit takes 1 to 5 minutes and it is done when the user is not using the computer. After installing the agent, the agent program will wait for a idle state of the workstation.

When the idle state of the workstation is detected, the agent will wait 30 minutes before performing the inventories. If any key or mouse activity is detected during the inventories, the agent will stop and wait for another idle period of 30 minutes to continue all inventories.

Deploying the client for hardware/software inventory  


We have 4 methods for deploying EzGet agent.

Centralized Method: With the console you can easily deploy EzGet Agent on your network.
You can also, easily stop and start the agent or modify all agent parameters.
With the console you decide which computer has to get the EzGet agent and simply do the remote installation.

Manual method: Installation with the EzGet Setup installation CD computer by computer.


Image method:
You can include EzGet agent into your software corporate images and deploy EzGet on computer installation.

Login Script method: You have the possibility to deploy EzGet agent with the login script or batch file.
When user logon and if the agent is not installed, the logon script will install EzGet program without any user prompt or message.

 

Providing historical information  


When a new hardware or software is detected a new entry form is generated to give you the option to enter all the data relating to this new resource such as name, copyright, price, attribution, dates, rental, supplier, etc. EzGet maintains a history of all the changes which can occur at a workstation and alerts you instantly when something is removed, modified, added or at the end of a rental period.

The alert screen permanently informs of any modifications made to the hardware and software configurations. Alerts are classified by type (hardware, software, hiring) and by level (information, average, critical). Alerts can be exported into Microsoft® Excel or sent by e-mail. A clear and detailed description of each modification informs the administrator to help him to act according to the importance of the alert. An automated email can be generated on request for each alert so that the implicated services can be quickly informed.

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